AI is reshaping product content creation, data management and user experience in ways previously unimaginable.

Holding company Franchise Group Inc., also known as FRG, is filing for Chapter 11 bankruptcy protection, reports RetailWire.

Learn how the right data partnerships can enhance retail media networks, providing the data integration and expertise needed ...

Now is the time for retailers to focus on the finer details of their customer experience — both online and in-store. Here are three tips for making this holiday shopping season a success: ...

Avoiding stockouts of the most popular items, while avoiding an overstock of slower-selling goods, is essential to meet sales goals.

Dollar Tree announced its CEO and chairman, Rick Dreiling, has stepped down. Dreiling, who joined Dollar Tree as executive chairman in March 2022, said he is leaving for personal reasons.

Learn how brands can boost revenue by starting campaigns early, extending them late, and optimizing every day through seamless customer experiences, amplified promotions, and personalized ...

Here are three key considerations for retail leaders aiming to use AI effectively in transforming CX. For business leaders, the integration of AI isn't just an upgrade, it's a new way of doing ...

With emerging economic uncertainties, notable firms are reducing their DE&I initiatives, treating them as optional rather than essential. As marketers, we must address this concerning trend and decide ...

Discover why staff friendliness is a pivotal factor in retail customer experience from the “Retail’s Biggest CX Trends in 2024 Report” by HappyOrNot. Learn how this critical element shapes customer ...

The layoffs come less than a month after Walgreens announced it was closing 1,200 by 2027, including 500 stores next year.

Explore the rapid evolution of retail with a focus on new online shoppers, AI and omnichannel strategies. Learn about the rising popularity of ESLs in retail, particularly in the grocery sector, and ...