How AI in Retail Is Enhancing Efficiency, Freeing Retailers From ‘Excel Hell’
Under the leadership of Max Ma and Lauren Taubes, 7thonline works to transform retail with cutting-edge technology.
American Banker39m
How AI is helping banks put a more human face on their call centers
As banks continue investing in technology to boost productivity, they aren't losing sight of their call centers' human sides. Even as AI grows in importance, agents are more important than ever ...