Criminals continue to tarnish the reputation of the Philippines' BPO industry, with police shutting down another scam ring disguised as a legitimate BPO ...

Mercado Libre has secured $250 million from JPMorgan, with plans to launch a full-scale commercial banking service.

Tech salaries are rising to new highs in Mexico, as the skill gap widens with each passing day due to a lack of devs.

Chile was ranked, once more, as the most prosperous country in Latin America. Chile was the best-performing Latin American country in the Legatum Institute’s latest Prosperity Index, ranking 36th in a ...

It is an unfortunate reality, but some of the nearshore’s most popular locations are infamous for their rush hour traffic. Dropping the names of Latin America’s top cities can conjure visions of ...

Private telecs in Mexico are at risk of losing customers as President AMLO prepares to allow the state-owned operator, CFE ...

Firstsource Solutions, has announced the acquisition of European BPO vendor Ascensos in a move to tap into the growing demand ...

Barely months after being established, the special economic zone (SEZ) program in Trinidad & Tobago has already captured hundreds of millions of US dollars in investment. Fifteen companies already ...